Coronavirus (COVID-19) Response
The global pandemic resulting from COVID-19 has caused many universities and research institutions to shut their doors. In this time of uncertainty, many members of our community have reached out for advice on how to proceed and best make use of this time to stay on track with their research. While collecting data may prove difficult for many studies, now is the perfect time to get caught up on data analysis.
MindWare Analysis software has always been licensed with a USB key – a structure which works great in the lab, but fails to meet the demands of a distributed team. Since the onset of this pandemic, however, we have been hard at work developing a solution to allow researchers to analyze data remotely without the USB key. We are pleased to announce that we now have temporary licenses that do not require the USB key available for the 3.1 and 3.2 series applications free of charge for all current/new users.
Additionally, we are planning to run some special webinars during the coming months. Be sure to check our Events page, or sign up for our Webinar Announcements mailing list for opportunities to stay engaged with the research community.
As always, we are proud to be your partners in research innovation and hope that this helps everyone stay productive and get through this challenging time together.
How can I access a temporary license?
Access to a temporary license can be requested by submitting the contact form below or emailing [email protected]. Access will require the installation of a new version of the analysis applications which is identical in every way to the standard release, except that it supports this new licensing model.
We will be in touch with license information and download links shortly after receiving your request.
How long will my access last?
Access will remain available until May 8th May 29th 2020, at which time we will assess the situation and determine the best way to support the community moving forward.
Getting started with MindWare Analysis applications
If you need assistance getting the new applications up an running, or if you are a new user, the following resources should help:
- Installing MW Analysis Applications
- Activating Your Temporary License
- Getting started with 3.2 (Video)
- Training Guides
- Online Manuals
Whether you need help getting your application to run on a Mac, or are having trouble loading a file, we’ve got you covered! Browse the following resources, or feel free to contact us with additional questions:
Recommended File Sharing Tools
These tools can help provide access to data files for a distributed team to analyze. They also allow you to control for permissions, logins, and provide a layer of security for sensitive information.
We are here to help! MindWare is proud to remain fully operational (albeit remote) during this crisis. Let us know if there is anything else we can do to assist you.
Phone (North America): 1-614-626-4888
Phone (EU): +49 (0) 176 6181 4842
General Inquiries: [email protected]
Sales: [email protected]
Support: [email protected]
We ask that each user fill this form out individually for situations where multiple licenses are needed for a single lab. This will help us better manage these licenses moving forward. Thank you!